**Whitehorse Truck Centre, as an essential service provider, understands the responsibility we all have to respond appropriately to COVID-19. We are taking our responsibility seriously and due to the nature of the Stage 4 Lockdown, we are unable to conduct a ‘business-as-usual’ approach.
Service and Parts Customers visiting the Dealership will need to scan a QR code and enter their contact details and time in and out of the Dealership on our website. This information will be kept in case we, or the Victorian Health Department need to contact you due to a COVID-19 case. These contact details will not be used for Marketing purposes.
Service bookings are available by appointment only from 7:30am – 6pm Monday to Friday and 7am to 12pm Saturday. Bookings can be made online at whitehorsetrucks.com.au/service/ or 1300 244 744. We will continue our Zero Contact Service Drop Off & Collection Procedure. Our 24-Hour Call-Out service will still be in operation.
To ensure we can meet your requirements, please call or book online. If you do not have a booking, we will not be able to receive your vehicle.
So, what will this mean when you bring your vehicle for a service at Whitehorse Truck Centre?
When you arrive onsite, we ask for you to remain outside the warehouse and call through to our friendly reception team for further instructions. We are unable to provide customers with onsite waiting facilities during this period.
Prior to beginning work on your vehicle, our staff, wearing appropriate Personal Protective Equipment (PPE), will wipe down all contact points within your vehicle. All technicians working on your vehicle will be wearing gloves and compliant face masks. When work on your vehicle has been completed, the same touchpoints will be wiped down, and we will contact you for collection.
For collection, we advise you to again call through to our reception team for instructions.
Visit Whitehorse Trucks in Melbourne for all of your truck servicing needs. We are Approved Repairers for Mercedes Benz, Freightliner & FUSO Trucks.
Working in our fully equipped 27 bay workshop in Dandenong South, our experienced team of diesel technicians provide truck servicing and repairs to all makes and models.
In addition to our specialist knowledge on Mercedes-Benz, Freightliner & FUSO Trucks, we service all other US, European and Japanese trucks, including:
- Western Star
- UD Trucks
We know it means to have your truck off the road, so we work hard to complete your service or repair as soon as we can. We offer an emergency breakdown service, 24 hours/7 days a week.
Enjoy the below amenities while we maintain your vehicle:
- Free Wifi
- Vending Machine
- Work Station desk including, phone & charging ports
- Coffee / Tea / Filtered Water Coolers
No matter what the problem, we can help. Some of the services we provide include:
- Truck servicing and repairs – all makes and models
- Book servicing
- Trailer servicing and repairs
- Major component overhauls
- Welding and fabrication
- Computerised vehicle diagnostics
- Air-conditioning and auto-electrical services
We are Authorised Dealers for Detroit, Cummins and Allison Transmissions
Bumper to Bumper service & Repair
It's our aim to serve your complete vehicle requirements; with factory trained Allison transmission specialists, Detroit & Cummins trained Technicians complemented by Factory trained in house Auto Electricians. We have all your needs covered.
Hours of Operation
The Service Department is open during the following times:
Monday to Friday 7.00 am - 10.00 pm
Saturday 7.30 am - 12 noon
With a dedicated Fleet maintenance team we specialize in fleet maintenance and can tailor a package that suits your business and budget. Pickup and delivery to fleets within our area is also possible.
Call us now to organise your fleet maintenance!
24 Hour Emergency Breakdown Services
Anytime, day or night, we can be there to get you going again.